Dashboard & Reports
Analytics and insights
At a Glance
- Dashboard shows key metrics: outstanding, overdue, paid this month, and sent this month
- View jobs overview, pending estimates, and tasks requiring attention
- Export reports for accounting, tax preparation, or business analysis
Dashboard & Reports
Monitor your business health with WorkSnap Pro's dashboard and reporting tools.
Dashboard Overview
Your dashboard provides an at-a-glance view of business performance:
- Key financial metrics
- Recent activity
- Tasks requiring attention
- Quick actions
Dashboard Metrics
Summary Cards
Top-level metrics displayed:
| Metric | Description |
|---|---|
| Outstanding | Total unpaid invoice value |
| Overdue | Invoices past due date |
| Paid This Month | Revenue collected this month |
| Sent This Month | Invoices sent this month |
Jobs Overview
- Active jobs count
- Jobs starting this week
- Overdue jobs
Estimates Pending
- Estimates awaiting response
- Estimates expiring soon
- Conversion rate
Dashboard Customization
Rearranging Tiles
- Click Edit Dashboard or drag icon
- Drag and drop tiles
- Resize as needed
- Save layout
Adding/Removing Tiles
- Click Edit Dashboard
- Click Add Tile
- Choose from available widgets
- Or click X to remove tiles
Available Widgets
- Revenue chart
- Outstanding invoices
- Recent payments
- Active jobs
- Customer activity
- Calendar/schedule
- Quick actions
Reports
Access detailed reports from the Reports section.
Navigating to Reports
- Click Reports in main menu
- Choose report category
- Set date range and filters
- View or export report
Financial Reports
Profitability Report
Understand your margins:
| Metric | Description |
|---|---|
| Revenue | Total invoiced |
| Costs | Expenses/labor |
| Gross Profit | Revenue - Costs |
| Margin % | Profit / Revenue |
Filter by:
- Date range
- Customer
- Job
- Service type
Revenue Report
Track income over time:
- Monthly/quarterly/yearly views
- Compare periods
- Trend analysis
- Revenue by customer
Accounts Receivable (A/R) Report
Track money owed to you:
| Aging Bucket | Days Outstanding |
|---|---|
| Current | Not yet due |
| 1-30 days | Slightly overdue |
| 31-60 days | Moderately overdue |
| 61-90 days | Significantly overdue |
| 90+ days | Severely overdue |
Helps prioritize collections.
Tax Reports
Tax Summary
Track taxes collected:
- Total tax collected
- Tax by rate
- Tax by period
- Tax liability
Use for:
- Sales tax filing
- Quarterly estimates
- Year-end preparation
Tax Export
Export tax data:
- Go to Reports > Tax Summary
- Set date range
- Click Export
- Download for accountant
Payment Reports
Payments Received
View all payments:
- Date and amount
- Payment method
- Customer
- Related invoice
Filter by:
- Date range
- Payment method
- Customer
Payment Fees Report
Track processing costs:
| Processor | Fees Paid |
|---|---|
| Stripe | $XXX.XX |
| PayPal | $XXX.XX |
| Square | $XXX.XX |
| Total | $XXX.XX |
Understand true payment costs.
Customer Reports
Customer Summary
Overview of customer activity:
- Total invoiced per customer
- Payment history
- Outstanding balances
- Jobs completed
Top Customers
Identify best customers:
- Ranked by revenue
- Payment reliability
- Repeat business
Job Reports
Job Profitability
Analyze job performance:
| Metric | Value |
|---|---|
| Estimated | $5,000 |
| Invoiced | $5,500 |
| Paid | $5,500 |
| Costs | $3,200 |
| Profit | $2,300 |
| Margin | 42% |
Compare across jobs to identify most profitable work.
Job Status Report
Track job pipeline:
- Active jobs
- On hold
- Completed this period
- Cancelled
Follow-up Analytics
Track automation effectiveness:
Quote Nudge Performance
- Estimates nudged
- Conversion rate
- Revenue influenced
Payment Reminder Performance
- Reminders sent
- Payments recovered
- Average collection time
Exporting Reports
Export Formats
| Format | Use Case |
|---|---|
| CSV | Spreadsheet analysis |
| Printing, sharing |
Exporting
- Generate the report
- Click Export
- Choose format
- Download file
Scheduled Reports
Set up automatic report delivery:
- Go to Reports > Scheduled
- Click New Schedule
- Select report
- Set frequency (weekly, monthly)
- Enter email recipients
- Save
Report Filters
Common filters across reports:
| Filter | Options |
|---|---|
| Date Range | Custom, This Month, Last Month, This Year, etc. |
| Customer | All or specific |
| Job | All or specific |
| Status | Various statuses |
Using Reports Effectively
Weekly Review
- Check A/R aging
- Review overdue invoices
- Follow up on outstanding
Monthly Review
- Profitability analysis
- Revenue trends
- Payment method breakdown
- Tax collection
Quarterly Review
- Customer analysis
- Job profitability
- Process improvements
- Tax preparation
Year-End Review
- Annual revenue
- Tax summary
- Top customers
- Growth analysis
Best Practices
- Review regularly - Weekly dashboard check minimum
- Act on insights - Follow up on overdue accounts
- Compare periods - Spot trends and issues
- Export for records - Keep historical data
- Share with team - Align on performance
Troubleshooting
Data Looks Wrong
- Check date range settings
- Verify filter selections
- Refresh the page
- Clear browser cache
Report Won't Load
- Try smaller date range
- Check internet connection
- Contact support if persists
Export Failed
- Try different format
- Reduce date range
- Check download permissions
Previous: Automated Follow-ups & Reminders Next: Team Roles & Permissions
Help Center Complete
Congratulations! You've reached the end of the WorkSnap Pro Help Center.
For additional assistance:
- In-app support - Access help from within WorkSnap Pro
- Contact us - Reach our support team
- Updates - Check for new features regularly
WorkSnap Pro - "Professionalism in a Snap"
What Happens Next
- 1Review dashboard daily to stay on top of outstanding invoices
- 2Use filters to drill down into specific date ranges or customers
- 3Export data for your accountant or business records
Common Questions
- How often does the dashboard update?
- Dashboard updates in real-time. Refresh the page to see the latest data.
- Can I customize which metrics appear on my dashboard?
- Dashboard layout is standardized, but you can filter reports by date range, customer, and status.
- How do I export reports for my accountant?
- Go to Reports, select the report type, set your date range, and click Export to download as CSV or PDF.
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