Getting Started
Mobile App Installation
Installing WorkSnap as a PWA
At a Glance
- Install WorkSnap Pro as a PWA — works like a native app without app store downloads
- iOS: Open Safari > Share > Add to Home Screen
- Android: Open Chrome > Menu > Add to Home Screen or Install app
Mobile App Installation
WorkSnap Pro is designed as a job-site ready Progressive Web App (PWA). Install it on your device for the best experience.
What is a PWA?
A Progressive Web App gives you an app-like experience without downloading from an app store:
- Limited offline access - View recently accessed data; changes sync when back online
- Fast loading - Cached resources for quick access
- Home screen icon - Launch like a native app
- Automatic updates - Updates automatically when you reopen the app with an internet connection
Installing on iOS (iPhone/iPad)
- Open Safari and navigate to WorkSnap Pro
- Tap the Share button (square with arrow)
- Scroll down and tap Add to Home Screen
- Name it "WorkSnap Pro" (or your preference)
- Tap Add
The WorkSnap Pro icon will appear on your home screen.
Note: PWA installation must be done through Safari on iOS. Chrome and other browsers don't support this feature on iOS.
Installing on Android
Using Chrome
- Open Chrome and navigate to WorkSnap Pro
- Tap the three dots menu (top right)
- Tap Add to Home screen or Install app
- Confirm by tapping Add
Using Samsung Internet
- Open the browser and navigate to WorkSnap Pro
- Tap the menu icon
- Select Add page to > Home screen
Installing on Desktop
Chrome
- Navigate to WorkSnap Pro
- Click the install icon in the address bar (or three dots menu)
- Click Install
Edge
- Navigate to WorkSnap Pro
- Click the three dots menu
- Select Apps > Install this site as an app
Safari (macOS)
- Navigate to WorkSnap Pro
- Click File > Add to Dock
Note: This feature requires macOS Sonoma (14.0) or later.
Mobile-Optimized Features
WorkSnap Pro is designed for mobile use:
Quick Actions
- Swipe gestures for common actions
- Large tap targets for easy use
- Bottom navigation for thumb-friendly access
Camera Integration
- Snap photos directly into jobs
- Capture receipts and documents
- Before/during/after photo documentation
Offline Capabilities
- View recent invoices and estimates
- Access customer information
- Draft documents offline (sync when connected)
Troubleshooting
Installation Option Not Appearing
- Ensure you're using a supported browser (Safari on iOS, Chrome on Android)
- Clear browser cache and try again
- Make sure you're on the main WorkSnap Pro page
App Not Updating
- Close and reopen the app
- Check your internet connection
- Clear the app cache in browser settings
Notifications Not Working
- Enable notifications in your device settings
- Allow notifications when prompted by the app
- Check that Do Not Disturb is off
Benefits of the Mobile App
| Feature | Web Browser | Installed PWA |
|---|---|---|
| Home screen access | No | Yes |
| Full-screen mode | No | Yes |
| Offline access | Limited | Enhanced |
| Push notifications | Limited | Full support |
| Quick launch | Slower | Instant |
Previous: Account Setup & Onboarding Next: Creating and Managing Invoices
What Happens Next
- 1WorkSnap Pro icon appears on your home screen
- 2Launch the app and sign in with your account
- 3App updates automatically when you reopen with internet connection
Common Questions
- Why can't I install on iOS from Chrome?
- Apple requires PWA installation through Safari on iOS. Open WorkSnap Pro in Safari, then use Share > Add to Home Screen.
- Does the app work offline?
- Limited offline access is available for recently viewed data. Changes made offline will sync when you reconnect.
- How do I update the app?
- PWAs update automatically. Simply close and reopen the app while connected to the internet to get the latest version.
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