Jobs & Projects
Job Photos & Documentation
Visual documentation
At a Glance
- Add photos from mobile (camera or gallery) or desktop (drag and drop) to document jobs
- Categorize photos as Before, During, After, Issues, or Materials for organization
- Photos provide proof of work, progress tracking, and marketing content
Job Photos & Documentation
Document your work visually with job photos in WorkSnap Pro.
Why Document with Photos?
Photos serve multiple purposes:
- Before/After proof - Show the transformation
- Progress tracking - Document each stage
- Dispute protection - Evidence of work done
- Marketing content - Share quality work
- Team communication - Show remote team members
Adding Photos to Jobs
From Mobile Device
- Open the job
- Tap Add Photos or camera icon
- Take Photo - Use device camera
- Choose from Gallery - Select existing photos
- Photos upload to job
From Desktop
- Open the job
- Click Add Photos
- Drag and drop files
- Or click to browse and select
- Photos upload to job
Photo Categories
Organize photos by stage:
| Category | Purpose |
|---|---|
| Before | Initial condition |
| During | Work in progress |
| After | Completed work |
| Issues | Problems found |
| Materials | Products used |
| General | Other documentation |
Categorizing Photos
- Select a photo
- Click Edit or info icon
- Choose category
- Save
Photo Details
Add context to photos:
| Field | Use |
|---|---|
| Caption | Brief description |
| Category | Before/During/After |
| Date | When photo taken |
| Location | Where on site |
| Notes | Additional details |
Photo Gallery View
View all job photos:
- Open the job
- Navigate to Photos tab
- See all photos in gallery
- Filter by category if needed
Gallery Features
- Thumbnail grid view
- Full-screen viewer
- Slideshow mode
- Download options
Sharing Photos
With Customers
Include photos in communications:
- Select photos to share
- Click Share
- Send via email or get link
- Customer can view selected photos
In Invoices/Estimates
Attach photos to documents:
- Create or edit invoice/estimate
- Add attachment
- Select job photos
- Photos appear on document
Photo Storage
Photos are securely stored:
- Cloud-based storage
- Accessible from any device
- Backed up automatically
- Retained with job records
Taking Great Job Photos
Before Photos
- Capture entire area
- Document existing damage
- Note starting condition
- Multiple angles
Progress Photos
- Daily or milestone updates
- Show work stages
- Document hidden work (before covering)
- Capture quality details
After Photos
- Match before photo angles
- Show completed details
- Highlight quality work
- Clean area before shooting
Photo Tips
- Good lighting - Natural light is best
- Steady shots - No blur
- Wide and close - Both overview and details
- Date stamp - Enable if available
- Consistent angles - Same position for before/after
Using Photos for Protection
Photos protect against disputes:
Pre-Existing Conditions
Document before starting:
- Existing damage
- Condition of surrounding areas
- Items in work area
Work Quality
Document throughout:
- Proper techniques used
- Code compliance
- Quality materials
Completion Evidence
Document at finish:
- Completed work
- Customer acceptance
- Clean work area
Photo Export
Export photos for other uses:
- Select photos
- Click Export or Download
- Choose format (original or compressed)
- Download to device
Use exports for:
- Insurance documentation
- Portfolio building
- Social media marketing
- Customer presentations
Photo Requirements
Supported Formats
- JPG/JPEG
- PNG
- HEIC (converted automatically)
File Size
- Maximum file size: 25 MB per photo
- Large photos are automatically optimized for storage
Storage Limits
Photo storage limits vary by plan. Check your plan details in Settings > Subscription for specifics.
Deleting Photos
Remove unwanted photos:
- Select the photo
- Click Delete
- Confirm deletion
Warning: Photo deletion is permanent and cannot be undone. Make sure you have a backup if you might need the photo later.
Best Practices
- Document everything - More is better than less
- Organize immediately - Categorize as you upload
- Add descriptions - Caption important details
- Regular uploads - Don't wait until job end
- Back up locally - Keep copies on your device too
Previous: Creating and Managing Jobs Next: Time Tracking
What Happens Next
- 1Photos upload and attach to the job record
- 2Add captions and categories to organize your documentation
- 3View all job photos in the gallery or timeline view
- 4Share photos with customers via the portal or PDF reports
Common Questions
- What file types are supported for photos?
- JPG, PNG, and HEIC formats are supported. Files are automatically optimized for storage and viewing.
- Is there a limit on how many photos I can upload?
- There's no strict limit, but large numbers of photos may affect performance. We recommend organizing photos by category.
- Can customers see job photos?
- Photos can be shared via the customer portal or included in PDF reports. You control what's visible to customers.
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